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We are a total solutions partner for your entire sample and product lifecycle. No matter your size or industry, our Professional Services team will work with you to design and configure an informatics solution to fit your organization’s unique needs. From implementation to training, you’ll work with industry experts throughout who will help streamline your lab operations for operational excellence.
 

WHAT TO EXPECT

GLOBAL SUPPORT

More than 300 Abbott Informatics professionals around the world are dedicated to support our customers quickly and effectively. View all of our local office locations.

READY-TO-IMPLEMENT SOLUTIONS

Designed by subject matter experts, our solution was built for your lab’s unique environment. When you're ready to scale lab operations, STARLIMS will scale too. Intuitive configuration tools enable you to customize workflows and fine-tune your solution as your organization grows.

INDUSTRY KNOWLEDGE

Our team members have an average of 30+ years of prior experience and operational expertise in various domains, helping your lab meet distinct, industry-specific standards and software regulations.

A CERTIFIED PARTNER

We adhere to the following standards and memberships: GAMP5, ISO 9001, PMBOK 2000, HL7, ITIL v3, American Society for Clinical Pathology, Project Management Institute, ASTM International, American Society for Quality, and the International Society for Pharmaceutical Engineering.

IMPLEMENTATION

Our thorough and proven methodology helps ensure that your software implementation happens on time and on budget—with no surprises. Throughout the process, our Professional Services teams will act as a true extension of your lab to ensure a smooth implementation and long-term success with the STARLIMS solution.